Saturday, August 9, 2008

CVS and The Grumpy Manager

Once upon a time, there was a CVS with a manager who loved customers with coupons. The more, the better. He would even point out good "free after extra care buck" items and give me the next weeks sale fliers to plan deals from.
But one day, I went to CVS and the manager was no where to be found. He had disappeared, I was told, "He no longer works for CVS". NOOOOOOOOOOOOO, how can this be, I thought, fighting back tears.(almost)
Ok, we can do this , I thought, everything will be fine, but alas the new manager commenced to hand me my precious coupons back saying "You can't use this one...., You can't use this internet printable more than once...." I introduced myself and Abby as "regular shoppers" and said it was nice to meet her. No response, not even a polite hello.
Abby and I combined our previously planned three separate transactions into one, spent over half of our extra care bucks, and told the other sweet cashiers that were printing photos good bye and thank you to the NEW MANAGER and promptly left. The END.
Well, not quite the end, hopefully. How do all you CVS shoppers deal with a grumpy store manager? She would only let me use one of the most recent 2 off 10 coupons on one order. Shouldn't she have at least let us use one each, meaning one from me and one from Abby? The coupon reads one per customer. It does not read one per CVS card or one per visit.
I am happy to say that we ended up with a lot of great products in spite of our new manager. I will seriously miss the old manager. He was nice and was liked by his customers and employees.
Read more (hopefully happily ever after) CVS stories at The Centsible Sawyer.